All customer information (e.g. name, phone, email, address) is collected when registered as membership; you consent to receive communications from our email, sms or phone. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.
Confidentiality of Personal Information
We will protect confidentiality of Customer personal information in accordance with the following policy:
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For the use of obtained private information
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We will use Customer personal information including but not limited to, their name, address, telephone number, date of birth, and email address as well as transactions with only for the following purposes:
(1)
to send Merchandise, catalogues, direct mails, eNewsletter, sms, after sales service, introduction of new products and services and to provide customer care.
(2)
to create statistical data for marketing, sales promotions, and new product development. In this case, the private information will be used anonymously.
(3)
to reply customer enquiry, order confirmation and payment.
Personal information and support
Provision of personal information is voluntary. Should personal information for mandatory fields of a service order (paper/electronic) not be provided, customer cannot be identified and his service request may not be fulfilled.
Sharing of personal information
We will not provide or disclose personal information to a third party, except in following cases:
(1)
when we have obtained customer prior consent and agreement,
(2)
to respond to inquiries by credit card issuers on fraudulent use of credit cards
(3)
when required by authorities in accordance with laws and regulations
Disclosure of Personal Information
We will not disclose or provide personal information obtained from Customer except in the following cases:
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to subcontract outsourcing companies, such as to send Merchandise, catalogues, direct mails, eNewsletter, sms.
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to create statistical data for marketing, sales promotions, and new product development. In this case, the private information will be used anonymously.
Correction of personal information
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Customer is expected to modify or update their personal information by themselves on customer account page at online shop.
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If fail to modify or update, please contact our customer service team for assistance.
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Disclosure or change of personal information requested by non-person not accommodated, except when customer entrusted the request or said request is for legal reasons.
Request to discontinue use and provision
When requested by Customer, we can discontinue the use of requested personal information. (such as mail product catalogues, eDM, eNewsletter and sms) Customer can contact our customer service team to request. The minimum personal information, however, that is required for operation of our Company will not be discarded.
Copyright
All content on this website including images, illustrations, designs, photographs, descriptions and other materials is the property of "Charter Sense Development Limited" or its content providers and is protected by Hong Kong and international copyright laws. The compilation of all content on this site is the exclusive property of "Charter Sense Development Limited" and is protected by Hong Kong and international copyright laws.
Except in connection with shopping or placing orders, none of the content may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, or recorded without the prior permission of Locus or the applicable copyright owner.
Disclaimer
We (Charter Sense Development Limited) endeavor to be as accurate as possible. However, we do not warrant that the product release date, price, description or other content of this site is accurate, complete, reliable, or error-free. Product images are for illustrative purposes only and may difference from the actual product. The website content is subject to change without prior notice.
We do not warrant that this site, its servers, or emails send from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site.
Governing Law
These terms of sale and the supply of the goods will be interpreted, enforced and governed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”) of the People’s Republic of China. All disputes arising in connection with the contract shall exclusively be filed in the proper courts of Hong Kong.